Monday, August 4, 2008

answering the phone tip

When people answer the phone and speak really quickly, it makes them sound rude. They may think they're being "efficient," but to the person on the other end of the line, it might feel like they're not taking the time to have a good phone call. Additionally, when someone speaks so quickly, it's hard to understand what he/she is saying. So, try to slow down your speech when you pick up the phone.

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