when helping customers, smile. it doesn't really matter if you don't feel like. it doesn't matter if you're having a crap day. it doesn't matter if you didn't get enough sleep. you're paid to help these people accomplish their goals.
if they're jerks, then you don't need to smile. but start the interaction off with some effing kindness.
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment